30-Day Money-Back Guarantee
Shop with confidence at TechStore.com.pk. Our products are backed by a 30-day money-back guarantee. Contact our team within the guarantee period to request a return.
Replacement Warranty
- Pre-Owned Products: 3-month replacement warranty from the purchase date.
- Renewed Products: 6-month replacement warranty from the purchase date.
- Brand-New Products: Warranty as per the manufacturer’s warranty policy.
The 30-day money-back guarantee and the applicable replacement warranty run from the purchase date; they are not added together. Please check the condition shown on the product page. If a condition is not listed, confirm it with our team before ordering.
Product Condition & Package Contents
Products are labelled as Brand New, Pre-Owned or Renewed. The product, adapter and box are included with your purchase.
Delivery & Shipping Charges
Estimated delivery: 24–48 working hours. Shipping charges are calculated based on the product’s weight and dimensions.
How to Request a Return or Replacement
Contact our support team with your order number or proof of purchase and a description of the issue. For products received damaged, broken or incomplete, please provide photo or video evidence. Return the product with its invoice, adapter, box and all included accessories.
Our team will inspect the returned item and confirm the outcome of your refund or replacement request. Approved refunds are returned to the original payment method; processing time may vary by payment provider.
Return Shipping
For an incorrect, faulty or transit-damaged product, TechStore covers the return courier cost. For other returns, return shipping is the customer’s responsibility and is non-refundable. Please contact us before sending an item back and use a trackable courier service for high-value products.
Need Help?
For help with product condition, warranty, delivery or a return request, contact our team on WhatsApp: +92 331 0000203.